Steps for Making a Workplace Accommodation

Step 1: Decide if the candidate for employment or employee with a disability is qualified to perform the essential functions of the job with or without an accommodation.

Step 2: Identify the candidate's or employee's workplace accommodation needs by:

• involving the individual who has the disability in every step of the process;
• employing confidentiality principles while exploring ways to provide workplace accommodations;
• consulting with rehabilitation professionals, if needed;
• using job descriptions and job analyses to detail essential functions of the job; and
• identifying the individual's functional limitations and potential accommodations

Step 3: Select and provide the accommodation that is most appropriate for the candidate/employee and employer.

• Costs should not be an undue hardship.
• Accommodations selected should be effective, reliable, easy to use, and readily available for the employee needing the accommodation.
• An employee should try the product or piece of equipment prior to its purchase.

Step 4: Check results by:

• Monitoring the accommodation to see if the adaptation enables the employee to complete the necessary work task(s); and
• Periodically evaluating the accommodation(s) to ensure effectiveness.

Step 5: Provide follow-up, if needed, by:

• Modifying the accommodation if necessary; or
• Repeating these steps if appropriate.

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